Customer intelligence infrastructure for B2B revenue teams

Customer intelligence infrastructure for B2B revenue teams

Proponent connects to your call recorder and CRM to surface win/loss patterns, competitive mentions, and buyer needs your team is missing.

Proponent connects to your call recorder and CRM to surface win/loss patterns, competitive mentions, and buyer needs your team is missing.

Trusted by GTM teams

Trusted by GTM teams

Your sales team has thousands of hours of market intelligence. Your CRM has none of it.

Competitive mentions, pricing objections, and feature requests are in every call. Nobody has time to find them.

Competitive mentions, pricing objections, and feature requests are in every call. Nobody has time to find them.

Pain points mentioned, but never tracked

CRM drop-downs can't capture nuance. You're losing the 'why' behind customer needs.

Objections buried until deal review meetings

By the time “pricing’s too high” reaches leadership, it’s already cost you 10 deals.

Call Transcript

C

Carl Penn

10:01

Thanks for the demo. Honestly, our biggest problem is reps spending 4-5 hours a week on call notes It's killing productivity.

S

Nathan Sanders

10:02

That's exactly what we solve. Most teams cut that down to 30 seconds per call.

C

Carl Penn

10:03

That would be huge. We're also talking to Gong and Chorus, so I'm trying to understand what makes you different.

S

Nathan Sanders

10:04

Our semantic clustering finds patterns across hundreds of calls automatically. We also integrate natively with Salesforce and HubSpot.

C

Carl Penn

10:06

Good to know. My main concern is implementation time. We can't afford another 6-month integration project like we just went through with our last tool.

S

Nathan Sanders

10:06

Most customers are up and running in 2-3 weeks. You'll start seeing insights within the first few days.

C

Carl Penn

10:07

That's more realistic. If the pilot works, we'd roll this out to all 50 reps by Q1. Let me bring in our VP of Sales for the next call.

Competitive intelligence lives in rep memory

You don't know which competitors you're losing to—or what positioning actually works.

Deal momentum hidden in conversational cues

Reps say “it went well,” but budget and timeline signals stay buried in transcripts.

Pain points mentioned, but never tracked

CRM drop-downs can't capture nuance. You're losing the 'why' behind customer needs.

Objections buried until deal review meetings

By the time “pricing’s too high” reaches leadership, it’s already cost you 10 deals.

Call Transcript

C

Carl Penn

10:01

Thanks for the demo. Honestly, our biggest problem is reps spending 4-5 hours a week on call notes It's killing productivity.

S

Nathan Sanders

10:01

That's exactly what we solve. Most teams cut that down to 30 seconds per call.

C

Carl Penn

11:15

That would be huge. We're also talking to Gong and Chorus, so I'm trying to understand what makes you different.

S

Nathan Sanders

10:01

Our semantic clustering finds patterns across hundreds of calls automatically. We also integrate natively with Salesforce and HubSpot.

C

Carl Penn

11:15

Good to know. My main concern is implementation time. We can't afford another 6-month integration project like we just went through with our last tool.

S

Nathan Sanders

10:01

Most customers are up and running in 2-3 weeks. You'll start seeing insights within the first few days.

C

Carl Penn

11:15

That's more realistic. If the pilot works, we'd roll this out to all 50 reps by Q1. Let me bring in our VP of Sales for the next call.

Competitive intelligence lives in rep memory

You don't know which competitors you're losing to—or what positioning actually works.

Deal momentum hidden in conversational cues

Reps say “it went well,” but budget and timeline signals stay buried in transcripts.

From buried in transcripts to answered in seconds

Proponent connects to your recorders, extracts structured signals, delivers them where your team works — all linked to CRM identity.

Proponent connects to your recorders, extracts structured signals, delivers them where your team works — all linked to CRM identity.

Weekly Insights Digest

Get customer intelligence delivered to you

Key trends, new competitor mentions, and emerging objections delivered weekly to Slack or email. No manual review.

Deal Intelligence

Understand why you win and lose deals

Analyze call data to pinpoint reasons for deal outcomes — pricing, features, competition — and tie every insight back to CRM records for context

Emerging Trend Detection

Stay ahead of what’s changing

New competitor appearing? Feature request spiking? Proponent surfaces shifts across hundreds of calls automatically.

Segmented Insight Analysis

Same question, different answer by segment

What do enterprise buyers say about pricing vs. mid-market? Healthcare vs. fintech? Closed-won vs. closed-lost? Slice any insight by CRM dimensions.

Enterprise-Grade Security

Handle sensitive customer conversations with confidence. We meet the highest security standards

Handle sensitive customer conversations with confidence. We meet the highest security standards

End-to-End Encryption

End-to-End Encryption

AES-256 encryption at rest, TLS 1.3 in transit. Your conversations and CRM data stay private.

Self-hosting available

Self-hosting available

Deploy in your VPC or on-premises. Complete data sovereignty for regulated industries.

No Training on Your Data

No Training on Your Data

We never train our models on your customer conversations or deal data.

What GTM teams say

See how PMM, marketing, and sales teams use Proponent to turn conversations into intelligence.

See how PMM, marketing, and sales teams use Proponent to turn conversations into intelligence.

Common
Questions &
Answers

Common
Questions &
Answers

Here’s everything you need to know about Proponent. Still got questions?

Here’s everything you need to know about Proponent.

Here’s everything you need to know about Proponent. Still got questions?

Contact Us

How much does Proponent cost?

Pricing depends on your team size, data volume, and use cases.
To get a tailored quote, book a demo or email sales@proponentapp.com

What languages does Proponent support?

What tools does Proponent integrate with?

How can I trust Proponent with my customer data?

What kinds of conversations can Proponent analyze?

How is Proponent different from tools like Dovetail, Looppanel, and Unwrap?

What’s the setup process like?

Who typically uses Proponent?

Still got questions?

Discover what matters most.

Discover what matters most.

Book a demo to understand what matters to your customers, so you can build what they'll love.

Turn customer conversations into market intelligence.

© 2025 Proponent Inc. All rights reserved.

Turn customer conversations into market intelligence.

© 2025 Proponent Inc. All rights reserved.

Turn customer conversations into market intelligence.

© 2025 Proponent Inc. All rights reserved.